A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams. The Competella Communication Suite is a high-end Teams Contact center solution as well as a well-proven Attendant Console function used by many companies who wants features and functions beyond the level of what comes natively with Microsoft Teams. It includes both skilled based routing, IVR, realtime statistics as well as historical statistics for analysis of your customer service.

1 apr. 2021 — samarbetet med Microsoft har Formpipe etablerat. Lasernet som tillväxten av Microsoft Teams och därmed påbörjat de i Competella AB.

Competella Communication Suite for Teams is one of the first native Attendant and Contact Center solutions available on the market and from the very beginning with an advanced set of features which can enable the companies to go all the way with Teams. Nu erbjuder vi på Competella en SaaS-tjänst i molnet! vänder sig till kunder som idag använder eller har för avsikt att använda Microsoft Teams för telefoni. Competella för Microsoft Teams och Skype för företag, Cloud PBX i Office 365, Competella Attendant Console är designad och utvecklad baserat på input från  Competella | 968 följare på LinkedIn.

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TB Microsoft Teams. Skype for Business. +46 8 465 010 40, info@competella.com. Competella Office user add-ons - Competella Competella Contact Center Workgroup - Competella Microsoft Teams & Skype for Business - Competella  Competella is an IT-company specialized in developing Contact Center and Attendant solutions for Microsoft Teams- and Microsoft Skype for Business. We offer  31 dec. 2020 — marknadsledande komplement till Microsoft Dyna mics 365 och tillväxten av Microsoft Teams och därmed påbörjat de i Competella AB. I denna rekrytering samarbetar Competella med K2 search. Competella är ett IT-​bolag i teknikens framkant som utvecklar produkter för Microsoft Teams/Skype  Veeam och Microsoft för att kombinera och paketera egna shops med Coops IT​-team för att definiera kraven och Styrelseordförande i Competella AB. We have Microsoft Teams in the DNA of our products Competella is a native Microsoft Teams (Skype for Business/Lync) independent software vendor wh.

It includes features for chat, meetings, note-taking, calling and file sharing.

Contact Center Solution for excellent customer service for Microsoft Teams. The Competella Contact Center is a high-end Teams hunt group solution used by many companies who wants features and functions beyond the level of Teams Call Queues. The Competella Contact Center includes the following functionality: - Multiple incoming voice queues.

@Tech Logik The Competella Attendant Console for Teams which is a POWER integrated SAAS solution was released already on the 15th of July 2020. The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route. Microsoft Teams är ett nav för samarbete i Microsoft 365 där kontakter, innehåll och verktyg som teamet behöver kan samordnas för bättre effektivitet.

Microsoft Teams. Competella Communication Suite for Teams. Our solutions can help consolidate your telephone system, Attendant and Contact Center solution into a Microsoft Teams telephony solution with Competella Communication Suite for Teams, reduce the complexity and harvest the benefits of a clean Teams cloud solution.

The Competella Contact Center Enterprise is a high-end solution designed to improve customer service - regardless of which media the customer uses to contact the company – all of it brought to you by Teams or Skype for Business . The Competella modularity makes it possible to choose the features and functions your company needs to service and interact with your customers - at the level they expect! We are happy to facilitate our customers' communication through Teams, Skype for Business and our Communication Suite with our Contact Centers, Attendant Console and Office User add-ons. Below you can explore some of our customer case studies from various sectors and from different countries. If you want more examples just contact us. Competella UCS is a native Skype for Business solution The Competella solutions are natively integrated to Skype for Business as recommended by Microsoft.

Competella grundades i Sverige år 2009 och har idag 30 anställda varav merparten jobbar inom  6 feb. 2020 — I våras genomförde Cellip och Competella en enkätundersökning om Microsoft​-verktyget Skype for Business är integrerat i Office 365 och verkar ha blivit att tillhandahålla integrerade telefonilösningar till Microsoft Teams. Microsoft har sedan de presenterade Microsoft Teams som ersättare till [] Det senaste I våras genomförde Cellip och Competella en enkätundersökning om​  9 nov. 2012 — First, a big congratulation to Competella who now got their The Microsoft Lync team tweeted about busylight with this post: "15% of  6 jan.
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@Tech Logik The Competella Attendant Console for Teams which is a POWER integrated SAAS solution was released already on the 15th of July 2020. The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route. Microsoft Teams är ett nav för samarbete i Microsoft 365 där kontakter, innehåll och verktyg som teamet behöver kan samordnas för bättre effektivitet. Detta bör du göra före, under och efter ett videomöte som du arrangerar i Microsoft Teams för att alla deltagare ska få utbyte av det. Microsoft Teams for Education.

Vårt Competella sentralbord vil fungere som før og vi flytter  Competella Unified Communications Suite (UCS) er en fullintegrert programvarepakke som tilbyr den beste sentralbord- og kontaktsenterfunksjonalitet til  Microsoft Teams OSAKSI PUHELINRATKAISUA. Haluaisitko soittaa Valitse sinäkin kumppani, johon Microsoft luottaa. Competella contact center enterprise  With Attendant Pro Transfer Advisor we leverage existing Microsoft web services Issue transferring calls to user Skype/Lync User with Team Call setup: Click Here Click Here; Competella (requires additional backend server infrastru Oplev hvordan du med håndgribelige tips og tricks kan afholde optimale møder med Microsoft Teams. Læs mere.
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Last year we announced plans for Microsoft Teams to become the primary client for Intelligent Communications in Office 365, replacing Skype for Business Online over time. Today, we are pleased to announce we have completed our roadmap for bringing Skype for Business Online features and functionality

Contact Center Solution for excellent customer service for Microsoft Teams. Contact Center Solution for excellent customer service for Microsoft Teams. AppSource. Apps Consulting Services. Search.